Summary

In this chapter, you learned how to identify UX issues and understand the project challenges by interviewing stakeholders, using different user research methodologies, doing comparative competitor analysis, and designing user journeys and writing problem statements.

For each project, you might use a combination of different methodologies in order to find the UX issues. Although it can be interesting to plan which methods will be used to make sure that they will be accommodated into the budget, it is common to feel like you need to use other methods after each test.

In Chapter 3, Exploring Potential UX Solutions, you will not only learn how to turn findings from research into potential solutions, but also how to present the ideas for them.