第四节 英语面试技巧

从2005年起MBA考试听力不再在初试中考查，改为在复试中进行，方式原则上为听力和口试兼顾，听力将采取标准化方式，口语则充分体现工商管理的自身特点。这对广大备考MBA的考生提出了一个更高层次的要求，不仅要口语流利，还要结合基本的管理知识回答考官问题，即不仅要用英语而且回答得要有MBA特色。所以，掌握MBA面试考官问问题的特点以及回答问题的方法是必需的。

对于MBA考生来说，英语口语有两种完全不同的情况，一些在外企和对英语交流有一定要求的工作环境中工作的考生，口语面试可以说是小菜一碟。但对于大多数MBA考生来说，英语早就还给老师了，英语笔试都是靠辅导班的强化突击，口语更不用提了。因此，为了顺利通过面试，英语口语需要提前突击。

一、英语听力和口语突击法

英语口语是考取MBA路上的一道门槛，对于名校MBA来讲，这是难过的一关，也是必过的一关。虽然提高英语水平和口语表达能力要求日积月累地下功夫，但碰到临近面试这种紧要关头，唯一需要的是找到一种短期内能快速提高听力和口语水平的方法，以解燃眉之急。从多年实践来看，在面试繁忙的阶段，采用快速有效的口语训练方法是非常时期的非常对策，也是很有效果的。当然如果有时间，最好还是按照常规的方法进行扎实的口语学习和训练。

1．改善发音，突破句型

MBA考生大都忙着工作和笔试，长时间不碰英语听力和口语，一些词语和表达方法感觉就在嘴边却怎么也想不起来，令人心焦。对于想临时抱佛脚的人，建议在笔试后，买一本《新概念英语》第2册，在一个月的时间内，每天至少1小时，先听、再读、背诵1～2篇课文，其他时间对应译文回应英文，这样在面试前大概有60篇短文做基础，面试就会容易一些。这样做的主要好处体现在以下几个方面。

1）改善发音，扩大交流群体。试想，在英语小组里，你和一个同学练习会话，由于你的发音不标准，对方一直没听明白你到底在说哪个单词，甚至以为你又学会了一门新的外语，你会有多么难堪。

2）朗诵有助于回忆起部分已经学过的单词和语句，顺便练习了听力，使自己置身于英语环境中。

3）增强语感，单个的词是单词，连成一段段语句就是文章了，一些语言习惯也包含在其中，熟读文章，关键时刻才有可能运用自如。

上面方法在使用时要注意：方法本身很简单，但是坚持下来却很难。有的人练习时偷工减料，让他朗读20分钟，他只读5分钟；让大声朗诵却嘤嘤细语，宛若蚊蝇；说是每天做一次的功课，实际上却是一个星期才想起来一回，草草了事。这样根本达不到训练的效果。结果就是在面试时后悔不及。

2．得过且过误大事

积累了一定的句型和短文后，还要在实际操练中多多体会。你不妨和几个同学结成英语会话伙伴，针对日常用语以及日常交流话题进行练习，互相提提问题，达到彼此促进的效果。

选择口语练习小组成员也很有学问。要找水平比较接近的，以免“贫富不均”难以持续，人数以4～5人为宜，每次活动不用所有人都到齐，有两个人就成。可以利用吃饭的时间，这时候说话的氛围比较轻松。可以男女搭配，这样会话不累，且会话题材也会更广些。如果全是男生或是女生，平常分享的那点儿信息早就用中文沟通无数遍了。

二、疯狂口语句型

在这里列出一些最常用的句子，要熟读，在面试中要熟练。这些句子看起来很简单，若要做到脱口而出，不一定很简单。

1．第一句话(first word)

见到考官的第一句话，很关键，不用说得很复杂。可以是一个简单句，但一定要铿锵有力，展示出自信和实力。千万不要来一句“Sorry, my English is poor”。常见的开头有:

1） Good morning! May I introduce myself ...

2） I am glad to be here for this interview. First let me introduce myself. I'm Peter White, my NO. is ...(北大清华等学校参加面试的考生很多，可能对考生有一个编号，说一下自己的编号显得很职业，也很正式。)

2．做自我介绍——成长经历(make a self-introduction—developing history)

有很多学校要求做一个自我介绍，这一问题并非请你大谈你的个人历史。考官是要在你的介绍中寻找有关你的性格、资历、志向和生活动力的线索，来判断你是否适合读MBA。你可以先介绍一下成长的经历、出生地和毕业学校等内容。这一部分的介绍要有特色，让老师在听几十个人流水账式的介绍中增加一点乐趣，就权且当作MBA人际关系管理的第一个挑战吧！

I come from ×××××, the capital of ××××× Province. I graduated from the ××××× department of ×××× University in July, 2003.(很简单的一句话，一定要发音准确！要把毕业学校的准确英文名搞清楚。)

你可以借光一下家乡的名人，可以用这句高水平的话，展示你高超的口语。

You know, there is a saying that“the greatness of a man lends a glory to a place”. I think the city really deserves it．

另外，在介绍性格和爱好的时候，适合把家庭介绍结合在一起，可以说父母给了你哪方面良好的影响。不要流水账似的介绍家庭成员。可以这么说：

Just like my father, I am open-minded, quick in thought and very fond of history. Frequently I exchange ideas with my family during supper. In addition, during my college years, I have been the chairman of the Student Union. These experiences have urged me to develop active and responsible characters．

在这里给出描述个人品质常用词汇的中英文对照，可以参考：

able 有才干的，能干的

adaptable 适应性强的

active 主动的，活跃的

aggressive 有进取心的

ambitious 有雄心壮志的

amiable 和蔼可亲的

amicable 友好的

analytical 善于分析的

apprehensive 有理解力的

aspiring 有志气的，有抱负的

audacious 大胆的，有冒险精神的

capable 有能力的，有才能的

careful 仔细的

candid 正直的

competent 能胜任的

constructive 建设性的

cooperative 有合作精神的

creative 富有创造力的

dedicated 有奉献精神的

dependable 可靠的

diplomatic 老练的，有策略的

energetic 精力充沛的

frank 直率的，真诚的

gentle 有礼貌的

independent 有主见的

motivated 目的明确的

logical 条理分明的

objective 客观的

elastic 实事求是的

sporting 喜爱运动的

purposeful 意志坚强的

tireless 孜孜不倦的

disciplined 守纪律的

dutiful 尽职的

well-educated 受过良好教育的

expressivity 善于表达

generous 宽宏大量的

humorous 有幽默感的

industrious 勤奋的

intelligent 理解力强的

methodical 有方法的

precise 一丝不苟的

responsible 负责的

steady 踏实的

sweet-tempered 性情温和的

efficient 有效率的

faithful 守信的，忠诚的

genteel 有教养的

impartial 公正的

ingenious 有独创性的

learned 精通某门学问的

modest 谦虚的

punctual 严守时刻的

sensible 明白事理的

systematic 有系统的

temperate 稳健的

3．做自我介绍——职业发展(make a self-introduction—career development)

这是很关键的一部分，也是MBA考官会重点考查的一部分。要把工作经历和MBA的学习以及职业发展方向作为一个整体来谈，让老师感到你选择MBA是一个理性的选择，而不是一时冲动。选择MBA是职业发展中的一个必然选择，而不是因为找不到工作，你可以用以下这些句型。

1）In the past years, I've worked at IBM as a software engineer. In my work, I have found communication and management are very important. I always believe that one will easily lag behind unless he keeps on learning. So I choose MBA If I am given a chance to study MBA in this famous university, I will spare no effort to master a good command of communication and management skills. (在过去的几年中，我作为一个软件工程师在IBM工作。在工作中，我发现交流和管理非常重要。我一直认为一个人如果不持续学习的话，会很容易落后，所以我选择了MBA！如果我有机会在这所著名的大学学习MBA，我会不遗余力地掌握沟通和管理的技能。)

2）I held a post concurrently in Zhongxing CPA, from December 1998 to May 1999, and mainly worked on evaluating project finance and made cash flow tables. (1998年12月至1999年5月在中兴会计师事务所兼职，主要从事财务评价、现金流量表的编制分析等。)

3）As a assistant to the General Manager of Shenzhen Petrochemical Industrial Corporation Ltd., I handled the itinerary schedule of the general manager, and met clients as a representative of the corporation. I helped to negotiate a ＄5million deal for the corporation. (作为深圳石油化工集团股份有限公司总经理助理，我负责制订总经理的差旅计划表；作为公司代表，我接见客户，协助公司谈成了一笔500万美元的交易。)

4）As assistant to manager of accounting department of a joint venture enterprise. I took charge of the analysis if data and relevant financial statistics, and produced monthly financial statements. (某合资企业会计部门经理的助理，分析数据及相关财务统计数据，而且提交每月的财务报告。)

5）Production manager：initiation of quality control resulted in a reduction in working hours by 20% while increased productivity by 25%. (生产部经理：引入质量控制，使工作时数减少了20%，而生产力提高了25%。)

6）Staff member of Shanxi Textiles Import and Export Company: handled import of textiles from Hong Kong, Macao, Taiwan; sales increased by 25% from 1990 to 1993; frequent business trips were made to these places to negotiate with textile manufacturers. (山西纺织品进出口公司职员：处理从中国香港、澳门、台湾地区进口纺织品事宜；1990—1993年销售额增加了25%；经常出差到这些地方与纺织厂商洽谈。)

7）Tourist guide during the summer vacation for Beijing International Travel Service. Introducted tours for foreign tourists on trip around the city. (暑假期间为北京国际旅行社当导游，负责外国旅客在城区的观光旅游工作。)

8）Sales manager: in addition to ordinary sales activities and management of department, I was responsible for recruiting and training of sales staff. (销售部经理：除了正常销售活动和部门管理之外，还负责招聘与培训销售人员。)

关于过去工作的描述是很重要的，同学们一定要熟记这些句型。要根据自己的工作经历改造这些句子。

如果你的工作有过比较多的改变，你可以用以下句子来描述原因。

1）Unfortunately, I had to leave my position, as my employers had been forced to liquidate their business due to the worldwide economic adversity. (很不幸地，本人不得不离职，因为这一次世界性的经济不景气，使我的雇主不得不结束业务。)

2）The only reason why I left my last position is to gain more experience in a trading office.(本人之所以离开之前的工作岗位，唯一的理由是希望能在一家贸易公司获得更多的经验。)

3）I now wish to enter an office where the work requires greater individual responsibility and judgment, and where there is more opportunity for advancement. (目前，本人希望进入一家可以担负较大责任的公司，并希望能提供升迁的机会。)

4）My reason for leaving the company is that l wish to get into the advertising business (本人离职的原因是希望在广告业方面有所发展。)

5）My reason for leaving my present employment is that I am desirous of getting broader experience in trading. (本人离职的理由：希望在贸易方面获得更广泛的经验。)

三、英语精彩问题75问

自我介绍完毕后，老师会开始问你问题，这里列出一些常见的问题，可以认真准备。注意在准备的过程中，要结合自己的经历和见解来准备答案，让自己回答的问题和自我介绍融为一个整体，否则很容易被考官抓住把柄，问个没完，因紧张而露出马脚。

在每年的面试中都会有很多相同的问题，这些问题看起来很平常，却有很多陷阱，一不小心就会被考官抓住小辫子。回答这些常见的看起来很平常的问题，是很有艺术的。

传统面试问题

1）What can you tell me about yourself？(关于你自己，你能告诉我些什么？)

如果面试没有安排自我介绍的时间，这是一个必问的问题。考官并不希望你大谈你的个人历史，而是想寻找有关你性格、资历、志向和生活动力的线索，来判断你是否适合读MBA。

下面是一个积极正面回答的好例子：In high school I was involved in competitive sports and I always tried to improve each sport I participated in. As a college student, I took a part-time job in a clothing store and found that I could sell things easily. The sale was important, but for me, it was even more important to make sure that the customer was satisfied. It was not long before customers came back to the store and specifically asked me to help them. I'm very competitive and it means a lot to me to be the best. (在高中我参加各种竞争性体育活动，并一直努力提高各项运动的成绩。大学期间，我曾在一家服装店打工，我发现我能轻而易举地将东西推销出去。销售固然重要，但对我来说，更重要的是要确信顾客能够满意。不久便有顾客返回那家服装店点名让我为他们服务。我很有竞争意识，力求完美对我很重要。)

2）What would you like to be doing in five years after graduation？(在毕业以后5年内你想做些什么？)

你要清楚你实际上能胜任什么。你可以事先和其他的MBA交流一番。问问他们毕业后在公司的头5年都做了些什么。

可以这样回答：l hope to do my best to do my job and because many in this line of work are promoted to area manager, I am planning on that also.(我希望能在我的职位上尽力做好工作，由于在同一领域工作的许多人都被提为区域负责人，所以我亦有此打算。)

3）What is your greatest strength？(你最突出的优点是什么？)

这是很多面试考官喜欢问的一个问题。

这是你“展示自己”的最佳机会，不要吹嘘自己或过于自负，但要让考官知道你相信自己，你知道自己的优点。

可以这样回答: I feel that my strongest asset is my ability to stick to things to get them done. I feel a real sense of accomplishment when I finish a job and it turns out just as I'd planned. I've set some high goals for myself. For example, I want to graduate with highest distinction. And even though I had a slow start in my freshman year, I made up for it by doing an honor's thesis.(我认为我最大的优点是能够执着地尽力把事情办好。当做完一件工作而其成果又正符合我的预想时，我会有一种成就感。我给自己定了一些高目标。比如，我要成为出色的毕业生。尽管在大学一年级时我启动慢了些，但最终我以优秀论文完成了学业。)

4）What is your greatest weakness？(你最大的弱点是什么？)

你不应该说你没有任何弱点，以此来回避这个问题，每个人都有弱点。最佳策略是承认你的弱点，但同时表明你在予以改进，并有克服弱点的计划。可能的话，你可以说出一项可能会给公司带来好处的弱点。

不妨这样回答：I'm such a perfectionist that I won't stop until a job is well done.(我是一个完美主义者。工作做得不漂亮，我是不会撒手的。)

5）How do you feel about your progress to date？(对于你至今所取得的进步你是怎样看的？)

绝不要对你以前的所作所为表示内疚。

可以回答：I think l did well in school. In fact, in a number of courses I received the highest exam scores in the class.(我认为我在学校表现不错。事实上，有好几门功课我的成绩居全班第一。)

或：As an intern for the X Company, I received some of the highest evaluations that had been given in years.(或者：在某公司实习时，我获得了该公司数年来给予其雇员的好几项最高评价。)

其他值得参考的问题如下。

1）Why did you choose Peking University？

2）Why did you choose MBA？

3）What would you like to be doing in five years after graduation?

4）What has been your greatest accomplishment？

5）Describe your greatest strengths and weaknesses

6）What have you learned from the jobs you have held？

行为面试问题

1）Describe the best/worst team of which you have been a member．

2）Tell me about a time when your course load was heaviest. How did you get all of your work done?

3）Give me a specific example of a time when you sold someone on an idea or concept．

4）Tell me about a time when you were creative in solving a problem．

5）Describe a time when you got co-workers or classmates who dislike each other to work together．

6）Tell me about a time when you made a bad decision．

案例面试问题

A chain of grocery stores currently receives its stock on a decentralized basis. Each store deals independently with its suppliers. The president of the chain is wondering whether the firm can benefit from a centralized warehouse. What are the key considerations in making this decision？

A magazine publisher is trying to decide how many magazines she should deliver to each individual distribution outlet in order to maximize profits. She has extensive historical sales volume data for each of the outlets. How should she determine delivery quantities？

非常规问题有以下几种：

1）It is the 15th century. How do you convince the Pope that the Earth is round？

2）If I gave you an elephant, where would you hide it？

3）Why are soda cans tapered on the top and bottom？

4）How much RAM does a PC need to run Windows95？

5）You are in a boat on a fresh water lake with a rock in your hand. You throw the rock into the lake. How is the lake's water level affected？

6）If it rained music, what would grow？

7）Describe your best friend and what he or she does for a living．

8）In what ways are you similar or different from your best friend？

9）What are your career's strengths and how do you capitalize on them？

10）Are you a happy person？

11）According to JRM, Jr., a fast growing software company asked this question: You have a wealthy aunt who weighs 300 pounds. Tell me how you would redesign her toilet．

其他常见的英语面试问题还有以下几种。

1）Would you please make a brief introduction about yourself？

2）Why did you take the MBA examination？Would you please say something about the currently MBA program in China？

3）Why do you choose Renmin University to study MBA？Tell me a little about Renmin University of China from your understanding．

4）How do the people around you review MBA？

5）What's the difference between MBA program at home and abroad？

6）If you failed this time what would you do in the near future？

7）Why do you want to be a part of MBA students？

8）Why do you think you are qualified for MBA program？

9）Do you have a career plan in 5 years？

10）Do you have a study plan if you were accepted as a MBA student？

11）What's your opinion about the requirement that a MBA student must have workingexperience？

12）How do you define marketing or management？

13）Do you think English is quite important in MBA study？Why？

14）Do you think MBA training courses will help you a lot in your future life？Why？

15）What do you want to do after your MBA study？

16）What is the most important qualification that a MBA student should have？

17）Say a little about teamwork．

18）Say a little about management．

19）How communication works in organizations？

20）Tell me the relationship between the management and management theory．

21）What will you do if you can't find a job？

22）Do you think that the economy will get better？

23）Who are you currently employed with？

24）What kinds of opportunities are you looking for？

25）What is your biggest accomplishment in the job？

26）What joy do you enjoy the most and why？

27）What would your former boss say about you?

28）Why did you leave your last job?

29）Please tell me a little about your working history？What kind of fields？

30）Say a little about your educational background．

31）What are your strengths and weakness？

32）What do you do in your spare time？

33）What is your impression of Beijing？

34）What is CFO？ If you were a CFO, what would you do？

35）What is the difference between sales and marketing？

36）What do you think is the most important as a manager？

在面试快结束的时候，一般考官都会问，你有没有什么要问的。除非你是最后一个面试者，你明显感到所有的考官都急切地想离开，一般不适合说“I don't have any question”，可以问考官一两个你关心的问题。

1）What changes do you anticipate in our school？(你希望我们学校会有些什么样的变化？)

2）Which is the best course in our school？(什么课程是我们院最好的课程？)

3）Does our school provide some guidance of job to MBA？(学校是否会为MBA提供工作方面的指导？)

最后可以说：Thank you for giving me the chance. I hope to see you again and soon. (谢谢你给我机会，我希望很快能再见到你。)

四、英语简历常用模板

有很多学校的MBA面试可能要求提供英文简历，准备一份精美的英文简历是很有必要的。

RESUME

Personal Information

Work Experience

Nov. 1991—present CCIDE Inc., as a director of software development and web publishing, organized and attend trade shows(Comdex 99)．

Summer of 1997 BIT Company as a technician, designed various web sites. Designed and maintained the web site of our division independently from selecting suitable matenals, content editing to designing web page by Frontpage, Photoshop and Java as well ．

Education

1991—August 1996 Dept. of Automation,Tsinghua University, B.E．

Achievements & Activities

President and Founder of the Costumer Committee

Established the organization as a member of BIT

President of Communications for the Marketing Association

Representative in the Student Association

English Skills

Have a good command of both spoken and written English．

Past GET-6

TOEFL: 623

GRE: 2213

Characters：Aggressive, independent and be able to work under a dynamic environment. Have coordination skills, teamwork spirit. Studious nature and dedication are my greatest strengths．

描述工作经验的常用方法有以下几种。

Senior Internal Auditor：Conducted operational and financial audits of manufacturing subsidiaries. Designed and implemented audit programs to test the efficiency of all aspects of accounting controls. Recommended changes and improvements to corporate and divisional management．

Office Manager：Arrange logistics for office expansion and relocation. Establish office procedures and systems. Actuate/Implement filing system, client billing system and bookkeeping. Order supplies. Maintain inventory. Handle word processing and receptionist responsibilities．

Software Engineer：Over eleven years of extensive computer/electronics experience．

Versed in both digital and analog electronics with specific emphasis on computer hardware/software．

Special expertise in system and component evaluation．

Network supervisor responsible for installing/maintaining Arc net LAN system．

Proficient in assembly and C Programming language．

Excellent communication skills including written, verbal and interpersonal．

五、MBA英语面试试题集锦

1．询问个人情况

1）Q: What is your last name？

A: My last name is Wang．

2）Q: What is your first name？

A: My first name is Qing．

3）Q: Name and examination number please？

A: My name is Wangqing, my examination number is 135．

4）Q: Tell me a little bit about yourself please？

A: My name is Wangqing, I graduated from Peking University in 2002. My major is economics. After graduation, in the year of 2002 I joined China Mobile as a business manager. I like traveling very much and enjoy sports．

2．有关工作背景

1）Q: What are your best professional skills？

A: I think I am skilled in computer operation and maintenance．

2）Q: What kind of people do you prefer to work with？

A: I prefer to work with those who are willing to work with other people．

3）Q: How do you normally handle criticism？

A: When we cool off, we can discuss it later．

4）Q: How do you handle your conf l ict with your colleagues in your work？

A: I will try to present my ideas in a clearer and more civilized way in order to get my points across．

5）Q: What do you find frustrating in a work situation？

A: Sometimes, the narrow-minded people make me frustrated．

6）Q: How do you handle your failure？

A: None of us was born perfect. I will sure to be given a second chance to correct my mistake．

3．有关教育背景

1）Q: When did you graduate？

A: l graduated in 1998．

2）Q: What's your major？

A: I majored in economics．

l specialized in accounting．

l did law．

International finance．

3）Q: Which university did you graduate？

A: I graduated from Peking University．

4）Q: Did you get any honors and awards at college？

A: Yes, every year I was awarded scholarship/first prize scholarship from the university．

5）Q: Have you received any degree？

A: Yes, In 1998 I received my bachelor degree of economics from Shandong University．

6）Q: Which course did you like best？Why？

A: Computer programming. It turned out to be the most useful one whatever job you engaged in．

4．特色问题

1）Q: What do you think about MBA program in China？

A: Some of the prestige/famous programs are pretty good for their rigid training not only in management theory and related area but also in a lot of opportunities to practice. Meanwhile the courses suit the current situation in China as well as our real needs. But some of the programs don't deserve their reputation．

2）Q: Do you think the MBA training you a lot in the future？

A: I think these courses for most MBA students will be a big help, because for most MBA students what they need is the combination of work experience and theory supports, and the theories we learn in these course will be the foundation when we deal with current issue．

3）Q: What kind of personality do you think you have？

A: Well, I approach things very enthusiastically, and I don't like to leave something half-done. It makes me nervous—I can't concentrate on something else until the former thing is finished．

4）Q: How would you describe your personality？

A: I am a person of great perseverance. If I pick up something, I never leave it half-done, I am strong-willed, and I never withdraw before difficulties. I am ready to help others, because it can not only do others good but also give me a sense of satisfaction．

5）Q: Would you describe yourself as outgoing or more conserved？

A: Well, sometimes I want to be by myself, but most of the time I prefer being with a group of people, so I guess you'd say outgoing．

6）Q: Do you call yourself introverted or extroverted？

A: It just depends. In the promotion work, I am quiet extroverted and persuasive. When I am promoted to the director of sales department, I get along quiet well with the staff members; I like interacting with them. On the other hand, In my spare time I prefer to be alone, thinking about my work and organization, my past, present and feature,my failure and success, or anything I'd like to. At this time I'd rather call myself introverted．

7）Q: What would you say are some of you faults and strong points？

A: Well, I'm afraid I'm a poor talker, and that isn't very good, so I've been studying how to speak in public. I suppose a strong point is that I like developing new things and ideas．

8）Q: Are you more of a follower or a leader？

A: I don't try to get in front of people and lead them, particularly. I'd rather cooperate with everybody else's and get the job done by working together．

I don't agree with someone else's opinion if I think he's wrong．

9）Q: What do you think is the most important thing for you to be happy？

A: I feel happy for the happiness of others resulting from my work．

10）Q: What kind of reaction does you like best？

A: I like seeing films dubbed in English．

I like reading books．

在写简历时常用到的词语，比如个人资料、个人品质、教育程度、工作经历等，都可以在附录D的“参考实录”中查到。