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The Art/Science Combo
Great stay interviews are a combination of art and science, questioning and listening. They’re not difficult, especially if you’re interested in others. Take your genuine caring and curiosity to the stay interview. Wonder about and then ask your talented employees what will keep them engaged and on your team. Listen carefully, follow the blinking words, and dive in. You’ll be amazed at what you learn about the people you can least afford to lose. If this now sounds possible but you still have some reservations, read on.